India's Most Trusted EAP Partner for 25 Years
1to1help delivers India's most comprehensive employee mental health support — confidential counselling, therapy for employees, and crisis care. The EAP services India's most respected organisations have trusted for 25+ years, covering 11M+ lives.
Why employee mental health needs structured support
It shows up long before employees ask for help — in absenteeism, disengagement, and attrition. Structured employee support services and a well-designed EAP programme address it before it becomes a crisis — for your people and your business.
of Indian employees experience daily sadness — a direct signal of deteriorating employees mental health and wellbeing that needs timely EAP support.
employees show burnout signs; 1 in 10 is in crisis — driving absenteeism and eroding your workplace wellbeing and employee wellness programs.
feel anger at work daily — a chronic signal of unmanaged stress that employee mental health counselling and early EAP intervention can reverse.
of Indian employees feel engaged — showing the scale of unmet need for accessible employee wellbeing services across organisations.
Burnout → disengagement → absenteeism → attrition. Left unaddressed, these patterns quietly erode productivity and culture. A structured EAP programme — combining counselling for employees, therapy, and crisis support — breaks the cycle early.
See How We Can Help →What organisations get with 1to1help EAP services
Safe, stigma-free employee mental health counselling — via chat, video, audio, email or onsite. Available in 13+ languages, 100% Confidential. Available 24×7.
Clinically validated assessments help to identify distress early — enabling proactive employee mental health support before a situation escalates.
From launch to sustained adoption — a complete employee wellness programme with cohort-based initiatives, manager training, and life-stage support.
Our employee wellbeing platform delivers real-time utilisation, risk, and engagement data — so HR leaders can demonstrate return on EAP investment.
Together these form the foundation of
Supporting employees earlier with workplace counselling services and structured employee support services — not as a one-time initiative, but as a sustained, science-backed EAP programme.
Request a Demo →Why HR leaders choose 1to1help
When your employees' mental health is on the line, the depth of your EAP services partner matters. Here's how 1to1help's employee assistance programme compares to most competitors in the market.
Pioneers and India's largest employee assistance programme provider — with the clinical depth that only comes from 25 years of EAP services delivery.
Established 2015 or later — limited institutional knowledge of complex workforce mental health needs.
1,000+ corporate clients. 40% are enterprise organisations with 10,000+ employees — the most demanding workplace wellbeing environments in India.
Typically fewer than 300 clients, mostly mid or small-sized — limited experience managing enterprise-scale employee wellbeing programmes.
1.2M+ employee mental health counselling sessions delivered. 11M+ lives covered. The largest dataset of workforce wellbeing outcomes in India.
Fewer than 1 lakh counselling sessions. Under 10 lakh lives touched — limited ability to benchmark or predict employee wellbeing trends.
17,000+ high-risk cases intercepted with a robust, clinically grounded crisis management protocol — 24×7 employee support services when it matters most.
Basic processes for high-risk cases. Unclear responsibility allocation for non-critical cases — leaving employees without reliable crisis pathways.
All employee mental health counselling sessions are 45–60 minutes — structured, goal-oriented, and clinically meaningful for lasting impact.
Instant chat under 20 minutes. Repeat sessions capped at 30 minutes — insufficient for meaningful therapeutic progress.
High repeat usage — averaging 3 sessions per employee, with continuity guaranteed through the same counsellor for every session.
1–1.6 repeat sessions. No guarantee of the same counsellor — undermining trust and continuity in employee mental health support.
Unique goal-oriented case management with pre/post assessments and well-developed internal systems — so every employee's progress is tracked and measured.
No pre-post assessment. No structured case management system — making it impossible to measure the real impact of counselling on employee wellbeing.
Largest network of 500+ counsellors across 100+ locations. Robust clinical supervision ensuring consistent quality of employee mental health counselling.
No pre-post assessment. Rudimentary CMS. Limited clinical oversight — quality of counselling varies significantly between employees.
Highly personalised, learning-based app with 45+ assessments, mood trackers, gamification, and SOS integration with the helpline — a true employee wellbeing platform.
Largely static, web-based content. Limited assessments. No SOS feature or helpline integration — a surface-level wellness app, not a clinical tool.
Services international employees through partnerships with the world's leading mental health providers — extending your employee wellness programme beyond India.
Domestic market only — unable to support globally mobile workforces or multinational employee wellbeing programmes.
In-house support for nutritional, financial, legal consultations, and POSH — holistic employee support services that address every dimension of wellbeing.
Emotional wellness consultations only — no financial, legal, or nutritional support. A narrower definition of employee wellbeing services.
A well-designed EAP combines counselling for employees, therapy for employees, crisis support, and HR analytics — bringing together employee care and organisational visibility in one integrated employee wellbeing services platform.
1to1 Employee Mental Health Counselling
Confidential, multilingual employee mental health counselling via chat, video, audio, onsite, and sign language — whenever and wherever employees need it.
Mental Health Assessments
Clinically validated questionnaires that identify needs early and inform timely, personalised employee mental health support — before issues escalate.
Self-Care App & Employee Wellbeing Platform
Hyper-personalised tools on our employee wellbeing platform help employees track and strengthen everyday mental health between sessions.
24×7 Helpline & Crisis Support
Round-the-clock employee support services for emotional emergencies — available every hour, every day, including weekends and public holidays.
Webinars & Group Wellness Sessions
200+ expert-led sessions, peer circles, and Q&As building emotional coping skills — a core pillar of any meaningful employee wellness programme.
Specialist Access
Financial, legal, and nutrition experts as part of holistic employee wellbeing services — addressing wellbeing beyond mental health alone.
Integrated Wellness Add-ons
Yoga, tele-health consultations, and preventive lab tests for organisations expanding their employee wellness programs holistically beyond EAP.
POSH Training
On-demand compliance courses supporting safer, more equitable workplaces — integrated with your broader workplace wellbeing strategy.
Awareness Campaigns
Multilingual toolkits that normalise conversations around employees mental health and wellbeing — driving EAP engagement across your workforce.
EAP Programme Launch
A multi-level rollout plan designed to drive strong adoption of your EAP programme and employee wellness programs from day one.
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Manager Sensitisation Training
Equips managers to recognise distress and respond with empathy — building psychological safety and proactive employee mental health support at every level.
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Data-driven Reports & Dashboard
Deep utilisation and risk analytics from our employee wellbeing platform — helping HR demonstrate EAP services ROI with clear, boardroom-ready data.
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Dedicated Customer Success Manager
A single point of contact ensuring smooth EAP execution and continuous improvement of your employee support services year-round.
Beyond EAP — Value Added Programmes
Life-stage initiatives — parenting, maternity, shift-worker support — that deepen your employee wellness programme and strengthen employees mental health and wellbeing year-round.
Outcomes that set us apart
Measured across 1.2M+ sessions — proof that investing in employee wellness programs and structured EAP services delivers outcomes you can take to the boardroom.
Source: 1to1help State of Emotional Wellbeing Report 2024
“1to1help has empowered thousands of employees and families to manage stress better and build healthier workplaces.”
“1to1help provides employees a safe, confidential space to navigate stress and thrive.”
“Prompt, humane service and counsellors our employees value. 1to1help has been a trusted partner since 2008.”
“More than an EAP partner 1to1help is a truly professional organisation with a service-oriented mindset.”
“1to1help makes wellbeing accessible and personal, helping us embed care into daily work life.”
“Through 1to1help, our frontline and leadership teams actively engage in stress management and wellbeing initiatives.”
“Together with 1to1help, we’re building a workplace where emotional wellbeing drives both people and business growth.”
“Our EAP launch with 1to1help reflects our deep commitment to employee emotional wellbeing.”
“Partnering with 1to1help ensures access to quality emotional support for our students, faculty, and staff.”
“1to1help has empowered thousands of employees and families to manage stress better and build healthier workplaces.”
“1to1help provides employees a safe, confidential space to navigate stress and thrive.”
“Prompt, humane service and counsellors our employees value. 1to1help has been a trusted partner since 2008.”
“More than an EAP partner 1to1help is a truly professional organisation with a service-oriented mindset.”
“1to1help makes wellbeing accessible and personal, helping us embed care into daily work life.”
“Through 1to1help, our frontline and leadership teams actively engage in stress management and wellbeing initiatives.”
“Together with 1to1help, we’re building a workplace where emotional wellbeing drives both people and business growth.”
“Our EAP launch with 1to1help reflects our deep commitment to employee emotional wellbeing.”
“Partnering with 1to1help ensures access to quality emotional support for our students, faculty, and staff.”
“A mutually rewarding partnership — together we’ve enabled employees to manage stress effectively.”
“This partnership reinforces our commitment to mental health and ensures employees have the resources to thrive.”
“1to1help makes wellness accessible and integrated into daily life at MMT.”
“1to1help brings world-class counselling and creative engagement, truly enhancing emotional wellness at WNS.”
“Our managers are better equipped to respond to distress thanks to 1to1help’s impactful wellness workshops.”
“1to1help’s workshops helped our teams connect deeply and strengthen empathy through shared well-being experiences.”
“With 1to1help, we’ve created a workplace culture rooted in compassion, openness, and genuine mental health awareness.”
“1to1help is our trusted partner, making emotional wellbeing approachable through counsellors and impactful programmes.”
“A mutually rewarding partnership. Together we’ve enabled employees to manage stress effectively.”
“This partnership reinforces our commitment to mental health and ensures employees have the resources to thrive.”
“1to1help makes wellness accessible and integrated into daily life at MMT.”
“1to1help brings world-class counselling and creative engagement, truly enhancing emotional wellness at WNS.”
“Our managers are better equipped to respond to distress thanks to 1to1help’s impactful wellness workshops.”
“1to1help’s workshops helped our teams connect deeply and strengthen empathy through shared wellbeing experiences.”
“With 1to1help, we’ve created a workplace culture rooted in compassion, openness, and genuine mental health awareness.”
“1to1help is our trusted partner, making emotional well-being approachable through counsellors and impactful programmes.”
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